Effective Date: May 20, 2026

Welcome to  General Sellers. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

General Sellers is an online retail business specializing in household products, personal care items, pet supplies, paper goods, and other consumer essentials. We strive to provide authentic products, reliable service, and timely delivery.

2. Product Information

We make every effort to ensure all product descriptions, images, prices, and availability are accurate. However, General Sellers reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3. Orders and Payments

By placing an order through our website, you agree that:

• All information provided is accurate and complete.

• You are authorized to use the payment method submitted.

• General Sellers may cancel or refuse any order at our discretion due to suspected fraud, pricing errors, or inventory issues.

4. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on carrier delays, weather conditions, or other circumstances beyond our control. General Sellers is not responsible for delays caused by shipping carriers.

5. Return and Refund Policy

Customers may request a return within seven (7) business days of receiving their order.

To qualify for a return:

• Items must be unused, unopened, and in original packaging.

• Proof of purchase or order confirmation must be provided.

• Certain products, including perishable goods, hygiene products, and opened consumables, may not be eligible for return for health and safety reasons.

If your return is approved:

• Refunds will be issued to the original payment method after the returned item is inspected.

• Shipping fees are non-refundable unless the return is due to an error on our part or a damaged/defective item.

Customers are responsible for return shipping costs unless otherwise stated.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We may request photos of the item and packaging to process a replacement or refund.

7. Intellectual Property

All website content, including logos, graphics, product descriptions, images, and text, is the property of General Sellers and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

General Sellers shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products purchased through our platform.

9. Privacy

Customer information submitted through our website is handled in accordance with our Privacy Policy and is used solely for order processing, communication, and customer service purposes.

10. Changes to Terms

General Sellers reserves the right to modify these Terms and Conditions at any time. Changes become effective immediately upon posting to the website.

11. Contact Information

For questions regarding these Terms and Conditions or return requests, please contact us through our website: www.generalsells.com

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